Crm-Up is dedicated to helping you overcome CRM implementation problems while improving your CRM system quality. For this we constructed a dedicated tool and a special methodology. Our starting point is extensive academic research on improving problem solving in IT domains and the positive impact of UML in CRM packaged applications implementation. We extensively studied CRM implementation failure points and ways to overcome them and came up with our entire life-cycle support tool and methodology.
MetaTools, the visual architecturing platform, reflects our principle that true quality is intertwined with efficiency and efficacy. In fact, it helps Siebel CRM implementations by facilitating problem-solving and communication by its visual approach and it reduces the resources necessary by its automations. Its modularity allows easy involvement in any stage of the project as it supports business analysis, application design, testing and quality assurance, documentation, project management, etc.
The Crm-Up methodology was born from merging applied work and advanced research with the objective of improving CRM projects’ success rate. To this we added the right mixture of best practices, international experience and creativity delivering an innovative platform solution for Siebel CRM projects.
CRM-UP Methodology is based on best practices in the CRM area, together with lessons learned from ITIL and Prince2, and supported by interactions and discussions of the CRM Managers Group. It is an ongoing effort for extracting, refining and organizing CRM related knowledge in order to assure CRM projects success. Our aim is that of improving CRM implementations while reducing costs through intelligent usage of automation.
We believe that visual modeling is the best problem-solving strategy for CRM implementations.
This is why we help you going visual in your CRM Packaged Application implementation by:
One unified process, one methodology, one tool
